Ridgeline Estate · Napa Valley
Mike Donnelly
Reno, NV · 138 miles from the estate · first visit Sep 9, 2024
90-day spend
$240
Lifetime $2,140
Bottles purchased
22
5 visits
Club status
Cellar Club
Club propensity 100%
Estimated value
High
Last purchase: 63 days ago
Conversation starter
“Mike, we can switch you to cool-season shipments so nothing ever ships in the heat again.”
Loves
Petite Sirah
Events attended
Release Party 2025
Memory notes
- Skipped the summer shipment
- Cited shipping heat concerns
- Buys in 6-packs
Tasting → club engine
Purchase probability46%
Club probability100%
Next best productPetite Sirah
Recommended follow-upWithin 48 hours
OfferClub waiver on first shipment
Queued action
Offer shipment modification
Mike, we can move you to cool-season shipments so your Petite Sirah never travels in the heat. Want me to switch it now?