Ridgeline Estate · Napa Valley
John Alvarez
Napa, CA · 8 miles from the estate · first visit Mar 2, 2023
90-day spend
$0
Lifetime $3,860
Bottles purchased
48
11 visits
Club status
Reserve Club
Club propensity 100%
Estimated value
High
Last purchase: 112 days ago
Conversation starter
“John, we held back a magnum of the Estate Merlot for your next pickup — want us to set it aside?”
Loves
Estate Merlot
Events attended
Winemaker Dinner · Barrel Tasting
Memory notes
- Club member since 2023 — 3 shipments taken, 1 skipped
- Opens email but stopped clicking in April
- Prefers pickup over shipping
Tasting → club engine
Purchase probability34%
Club probability100%
Next best productEstate Merlot
Recommended follow-upWithin 48 hours
OfferClub waiver on first shipment
Queued action
Personalized re-engagement
John, it's been a while since we poured for you. Your next Reserve allocation is ready for pickup and I'll add a magnum of the Estate Merlot on us if you come by before the 30th.